When the marketing instruments do not yield desired results, companies are often left with inefficient workflows, silos of customer information, and poor personalization. These challenges can be daunting, but Salesforce Marketing Cloud SFMC offers the means to rectify the situation. With its advanced functionalities, businesses not only maximize their return on investments but also foster better engagement with their customers. Here’s how SFMC can totally change the direction of marketing strategies.

Why Salesforce Marketing Cloud is Different?

Salesforce Marketing Cloud is an integrated marketing platform that enables seamless marketing for businesses on multiple channels. With the inclusion of automation, real-time tracking analytics, and AI personalization, SFMC makes sure that there is no irrelevant communication or engagement with the audience. Experts have reported that companies that adopt SFMC have been able to achieve up to a 299% ROI over three years which means they are among the most effective marketing platforms on the market today.

Most Important Characteristics Creating High Return on Investments for SFMC Customers

1. Higher Targeting Accuracy Using Audience Segmentation

Identifying the target audience is half the challenge, and SFMC’s Audience Builder offers that as a piece of cake. Customers are segmented on the basis of their routines, interests, and geographical locations, which allows businesses to create aggressive campaigns. This kind of strategy makes it possible to eliminate unproductive advertisements and enhance the chances of making sales drastically.

2. Smart Automation to Improve Efficiency

Now, marketers do not have to repeat the same monotonous tasks like writing a cart reminder multiple times. Another tool built into SFMC is Automation Studio. This tool lets users program workflows and trigger events like sending a cart abandonment reminder. Having a solution that automates parts of communication is great as it saves time while also providing timely personalized communication to users.

3. Multiple Points of Contact

Businesses can connect with their audience even if they do not spend time on a specific channel. SFMC offers features such as omnichannel marketing, where there is an Email Studio to reach your audience through emails, a Mobile Studio for SMS marketing, and an Advertising Studio for running ads. More touchpoints covered means more chances for the audience to engage with the content.

4. Campaign Analysis in Minutes

There is always a possibility of improvement, and SFMC is very good at utilizing the available data. The platform has a built-in Analytics Builder that shows things like the percentage of emails opened, the percentage of content clicked, and many others. Any insights allow organizations to adjust their campaigns almost in real time to provide maximum results.

5. Scale Up the Personal Experience with AI

AI can segment customers by demographics and engagement behavior to determine their product interaction preferences.  With AI features, SFMC integrates customized recommendations, offers, and so forth to enhance customer retention and lifetime value.

Are You Looking To Strategically Grow Your Marketing ROI?

It is easily possible to spend every marketing dollar with Salesforce marketing cloud, but to efficiently use its capabilities requires certain skills. CloudFountain is that missing piece.

Increase the efficiency of your marketing activities. Unlock the potential of Salesforce marketing cloud by working with CloudFountain, an expert in the field. Turn to CloudFountain today and accomplish the ROI that every company seeks.

Author: CloudFountain

We started as a side business in 1999 and have since grown to become a leading provider of IT solutions for businesses. With around 30 employees across several countries, we offer a wide range of services, including IT support, hosting, and custom software development.Over the years, we have served approximately 1000 customers, ranging from small startups to large enterprises. Our mission is to provide cutting-edge technology solutions that help our clients achieve their business goals. We pride ourselves on our exceptional customer service and attention to detail, and we work closely with each client to understand their unique needs and provide tailored solutions that meet their specific requirements.At CloudFountain, we believe that technology can be a powerful tool for growth and success. That’s why we stay on top of the latest trends and advancements in the industry, so we can provide our clients with the best possible solutions. Whether you need IT support, hosting services, or custom software development, our team of experts is here to help. Contact us today to learn more about how we can help your business succeed.